The pool in which we stay blank for a few days, letting others think for us
Let someone think for you. that's the luxury . Going a few steps ahead, paving the way, making you want something you didn't know you wanted, making you glide through the hotel experience like an expert skater on an ice rink.
In Mandarin Oriental They are masters at anticipating what the client has in mind, however fast (and diva) it may be. In some of their hotels they leave the caps of the gel and shampoo unscrewed inside the showers so that you do not have to do it with wet hands. This is overwhelming. Do you require money? not exactly, but it requires time, training, will, involvement of the team and that is a lot of euros or dollars. also an act of love
The facade of the no-thinking hotel
Another exciting act of love is finding solar cosmetics in the pool . The Mandarin Oriental from singapore offers suntan lotions, oils, protections and after sun in your pool . The investment in the product is only a few hundred euros. The performance is huge: there is surprise and gratitude on the part of all those who spread out on the sun loungers of your pool , so urban, so photogenic. Those who have forgotten the protection or have not taken it down from their room thank them by rubbing their eyes. Someone is missing to extend it. Oh wait, at the hotel The Ritz-Carlton of South Beach (Miami) exists the figure of Tanning Butler, someone who spreads suntan lotion on your back . That's customer service, but let's not get sidetracked.
In the hotel pool, suntan lotions are served to customers so they do not have to worry about anything
One arrives in the strange city-state of Singapore. He checks in his Mandarin smoothly and quietly, under the air conditioning, essential, always. He sees that in her room there is a plastic bag with the letters “Pool Bag” to store the essential pools. She then proceeds to take a dip with a view to Marina Bay and understands that under the mist of the city there is an infamous sun. You look around and see that there are bronzers to choose from; all this after crossing the world with yours in the toiletry bag occupying precious cubic centimeters. If she had forgotten him nothing would have happened, because in an office of that hotel there is someone whose task list is written: "Take care of the suntan lotions in the pool area." That someone is very important. That someone is the guardian of luxury.
_Mandarin Oriental Hotel. 5 Raffles Avenue, Marina Square, Singapore 039797 Tel: +65 6338 0066._