Contact telephone numbers and information on the situation in the Belgian capital
RECOMMENDATIONS TO THE POPULATION
The ** Ministry of Foreign Affairs ** and the Spanish Embassy in Brussels are providing information through their Twitter accounts ( @MAECgob and @EmbEspBelgica ) about the situation in Brussels, as well as about the emergency phone numbers , both from the Consulate and from the Crisis Centers opened by the Belgian authorities, which affected citizens can call.
In addition, from the travel recommendations of the Ministry of Foreign Affairs report that, as a result of the explosions that occurred this morning at the Brussels airport and metro, "they have been all train and metro stations closed , just like him airport ”. Therefore, "it is recommended avoid commuting , as well as follow the instructions and recommendations of the Belgian authorities ”.
In this regard, the Belgian authorities confirm, through the website of the Crisis center , that the alert level has been raised to the maximum, the 4 . The Crisis Center provides information through its Web page and their profiles on social networks: Twitter ( @CrisiscenterBE ) and Facebook Crisiscentrum / Center de Crise . Among the aspects to take into account, the following stand out:
- Telephone number to call from abroad: +3278151771.
- Due to the saturation of telephone lines , recommend trying to locate family and friends through the social networks and SMS before resorting to calls.
- If you are in Brussels , recommend stay where you are at this moment, in the inside , Y avoid commuting useless.
- Regarding schools, students must stay on school premises and all excursions in the Brussels-Capital region have been suspended.
- Workers are advised to remain in the inside their companies.
- It is requested do not go to brussels
These are the phones authorized by the Brussels Airport for information to relatives + 32 2 753 73 00 ; that of the Spanish Embassy in Brussels: +32 250 987 46 ; and the consular emergency in Madrid +34 91 394 89 00.
WHAT TO DO IF YOU HAD A TICKET TO FLY TO BRUSSELS TODAY? the airline Lufthansa he has cancelled all your flights for today with origin or destination Brussels , twenty-five in all. In addition, it offers all people who have a ticket to or from Brussels until March 28 the possibility of cancel the ticket and receive the amount or do another reservation free of charge through the traveler service telephone numbers to June 30th : +34 902 883 882.
Iberia has suspended the three flights scheduled for today and has contacted all passengers by phone. The possibility has been offered change the ticket until March 29, as well as flying to alternative destinations such as Amsterdam, Paris, Dusseldorf or Frankfurt . In Spain, the contact number is 901 111 500.
The two frequencies of Air Europe They haven't taken off either. decks. Passengers with tickets for today have been offered the possibility of exchange them to any European destination until May 30 , or the full refund of the amount of the ticket. They are waiting to get more information about the airspace for the next few days. To find out more, users can contact Air Europa at 902 401 501 or in the +32 (0) 70 358 400.
Also Brussels Airlines offers the possibility of change the date of the ticket (not the destination and until June 30) to all passengers who have purchased a ticket from today until March 28 . Those who wish can also cancel it and receive the amount paid . The number to do it is +32 (0) 27 232 362 either here .
For travelers who planned to fly to Brussels today on one of the company's flights (twelve from Spain) Vueling , they can exchange the ticket for a new departure in the next two months to the same destination or opt for a refund. The Vueling telephone service numbers are: +34 902 808 009 from Spain, +33 184 884 814 from France, +39 0694 801 256 from Italy or +34 93 122 00 55 from another country.
ACCOMMODATION AT YOUR SERVICE
Also the chain Room Mate offers rooms for free to those affected :
"Due to the closure of air and land communications in Belgium, we offer our rooms to those affected. Send us an email to [email protected] or call 0034 900818320; give us your flight/train details and we will help you with everything that is in our hands. For reservations at Room Mate Aitana write to us at [email protected] / 00312 208914900. Our heart is with Brussels today."
* Our solidarity from the writing of Condé Nast Traveler with the relatives and friends of the victims of the attacks in Brussels.